Shipping Policy

Order Processing

At Torrino, we strive to process all orders promptly. Please allow 1–2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to suit your needs. The following shipping options are available for domestic deliveries within the United States:

Shipping Option	Cost	Estimated Delivery
Standard/Free	Free	5–7 business days
Expedited	Calculated at checkout	3–5 business days
Express	Calculated at checkout	1–3 business days

International Shipping

For international orders, please note that delivery times may vary depending on your location. Estimated delivery times for international shipments are between 7–21 business days. Additionally, please be aware that you will be responsible for any customs or duties charges that may apply to your order.

Order Tracking

Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this tracking information to monitor the progress of your order and estimate the delivery date.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items (if applicable). This will help us to investigate and resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us. You can contact us via email at support@torrino.shop. We will respond to your inquiry as soon as possible.

Last updated: June 17, 2026